Genevasbe

DIPLOMA IN
HOSPITALITY
MANAGEMENT

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DIPLOMA IN
HOSPITALITY
MANAGEMENT

DIPLOMA IN HOSPITALITY MANAGEMENT

Course Information:

Max. Length:

600 Hours

Credits (ECTS):

30 Credits

Language:

English or French

Type:

Online or Blended

Assessment:

MCQ

Award:

GSBE or University of Rhone

Price:

CHF 2000

Course description:

Embark on a journey to excellence in the world of hospitality with our prestigious Swiss Diploma in Hospitality Management. Switzerland’s reputation for unparalleled hospitality education is globally recognized, renowned for its commitment to quality, precision, and a service-oriented approach.

This intensive online program leverages this esteemed heritage, providing students with a comprehensive understanding of the multifaceted hospitality industry.

Our Swiss Diploma is designed to equip aspiring hospitality professionals with the practical skills and theoretical knowledge necessary to thrive in this dynamic and competitive field.

This program combines rigorous academic study with hands-on experience, ensuring graduates are well-prepared for leadership roles in hotels, resorts, restaurants, event management, and other related sectors.

The curriculum emphasizes operational efficiency, customer service excellence, and strategic management, all underpinned by the renowned Swiss tradition of hospitality. Graduates will earn a highly respected Swiss Diploma, a mark of distinction that opens doors to exciting career opportunities worldwide.

Course Objectives:

Upon successful completion of the Swiss Diploma in Hospitality Management, students will be able to:

• Demonstrate a thorough understanding of the core principles of hospitality management, including operations, finance, marketing, and human resources.

• Apply effective management techniques in various hospitality settings, such as hotels, restaurants, and event venues.

• Deliver exceptional customer service, exceeding guest expectations and fostering loyalty.

• Understand and manage the complexities of the hospitality industry, including legal and ethical considerations.

• Develop and implement strategic plans to enhance the performance and profitability of hospitality businesses.

• Communicate effectively with guests, colleagues, and stakeholders from diverse backgrounds.

• Adapt to the ever-evolving trends and challenges within the global hospitality landscape.

• Demonstrate strong leadership skills, motivating and managing teams to achieve organizational goals.

• Uphold the high standards of professionalism and ethical conduct synonymous with Swiss hospitality.

• Analyze and solve problems creatively and effectively in a hospitality context.

Modules:

The Swiss Diploma in Hospitality Management program comprises the following modules

• Introduction to Hospitality Management: Overview of the hospitality industry, career paths, and fundamental principles.

• Food and Beverage Operations: Food preparation, service, and beverage management.

• Accommodation Management: Front office operations, housekeeping, and guest relations.

• Hospitality Marketing and Sales: Marketing strategies, sales techniques, and revenue management.

• Customer Service Excellence: Developing and delivering exceptional guest experiences.

• Financial Management for Hospitality: Accounting principles, budgeting, and financial analysis in a hospitality context.

• Human Resources Management in Hospitality: Recruitment, training, performance management, and employee relations.

• Event Management: Planning, organizing, and executing successful events.

• Hospitality Law and Ethics: Legal and ethical considerations in the hospitality industry.

• Strategic Management in Hospitality: Developing and implementing strategic plans for hospitality businesses.

Our Accreditations

Please check our accreditation page for further detail

Fees and Scholarship

Please check our Fees and Scholarship page for further detail

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